Site supervisor rang today in response to our email that I sent last week. We were very satisfied with the way everything was addressed except for ONE.
In the previous email, we highlighted that:
"the intercom unit inside is placed in the middle of the wall. Now, we cannot even use that wall to put up a mirror or an art work. Please relocate to above the light switch on the same wall where we it is in the plan"
According to our site supervisor, he spoke with the contractors and was told that the reason for the placement of the intercom unit is that the light switches and the intercom cannot be located in the same cavity because that would cause interference. Also, they claim that because it is in our paperwork that "Locations are approximate only. Points will be placed as close as possible to location on plan" they didn't have to inform us that the unit was being placed somewhere we weren't expecting it. Therefore, our site supervisor told me that if I was unhappy with this, email our CSO.
We completely understand that they had restrictions with regards to where the unit had to be placed. What we are VERY DISAPPOINTED about is that where they had put it is completely wrong aesthetically. Someone with a little more consideration would not have put the unit where it is now. That wall lends itself to a decoration of some sort. I was planning on putting a mirror or a print up there. Now, we can't do anything with that wall. Attached is a photo of how it looks like.
We believe the least they could have done was give us a courtesy phone call to say that where it was in the original plan wasn't going to work. They could have given us alternative locations. Instead, they put it where it was CONVENIENT for them - giving the impression that they simply wanted to complete the work and whoever decided to put it there, seemed to lack COMMON SENSE. I'm sorry to sound harsh, but surely, after seeing the photo, anyone would agree that anyone with a bit more common sense would not place the unit where it is now.
Due to the restrictions, we don't know where we can and cannot put the unit. Somewhere closer to the edges would have been better, or perhaps another wall. I told our CSO that I am happy to meet someone there if they can show us where else it can be put.
Our site supervisor has a very high regard for aesthetics and between our careful planning and his attention to detail, we have a house that is a tribute to the partnership we've had with Clarendon. I hope Clarendon doesn't let the thoughtlessness of one of their contractors to taint our experience with them.
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