I faxed it through hurriedly to our broker and we agreed that any future payments, I would fax the request to them and they would forward it on for me to ensure that the paperwork goes through. Imagine if I didn't have a broker? The banks didn't even bother to acknowledge the fax. Besides, we have no particular customer service officer assigned to us. Again, our broker has saved the day.
Monday, February 16, 2009
Second Payment
Yet another bungle with payments. I faxed through our request on the 4th of Feb as payment was due on the 9th. Today, I got a call from our broker's office to say that the bank only got one out of the two pages I sent. And they only told me now??? Well, actually, technically, they didn't even tell me. I had to hear it from our broker's office. They most probably lost it is more like the story!
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