Follow-Up on Issues Posted on the 14th May

Site supervisor rang today in response to our email that I sent last week.  We were very satisfied with the way everything was addressed except for ONE.

 

In the previous email, we highlighted that:

 

"the intercom unit inside is placed in the middle of the wall. Now, we cannot even use that wall to put up a mirror or an art work. Please relocate to above the light switch on the same wall where we it is in the plan"

 

According to our site supervisor, he spoke with the contractors and was told that the reason for the placement of the intercom unit is that the light switches and the intercom cannot be located in the same cavity because that would cause interference.  Also, they claim that because it is in our paperwork that "Locations are approximate only.  Points will be placed as close as possible to location on plan"  they didn't have to inform us that the unit was being placed somewhere we weren't expecting it.  Therefore, our site supervisor told me that if I was unhappy with this, email our CSO.

 

We completely understand that they had restrictions with regards to where the unit had to be placed.  What we are VERY DISAPPOINTED about is that where they had put it is completely wrong aesthetically.  Someone with a little more consideration would not have put the unit where it is now.  That wall lends itself to a decoration of some sort.  I was planning on putting a mirror or a print up there.  Now, we can't do anything with that wall.  Attached is a photo of how it looks like. 

We believe the least they could have done was give us a courtesy phone call to say that where it was in the original plan wasn't going to work.  They could have given us alternative locations.  Instead, they put it where it was CONVENIENT for them - giving the impression that they simply wanted to complete the work and whoever decided to put it there, seemed to lack COMMON SENSE.  I'm sorry to sound harsh, but surely, after seeing the photo, anyone would agree that anyone with a bit more common sense would not place the unit where it is now.

 

Due to the restrictions, we don't know where we can and cannot put the unit.  Somewhere closer to the edges would have been better, or perhaps another wall.  I told our CSO that I am happy to meet someone there if they can show us where else it can be put. 

 

Our site supervisor has a very high regard for aesthetics and between our careful planning and his attention to detail, we have a house that is a tribute to the partnership we've had with Clarendon.  I hope Clarendon doesn't let the thoughtlessness of one of their contractors to taint our experience with them.  

Getting There & Electricals

WOW!  We're really getting excited!  Went there today to see what is happening.  Found the electricians finishing off today.  They asked me a few questions and I was glad I was there to answer them straight away.  I told our site supervisor yesterday that the electricians haven't phoned me like he said they will after I pointed out some of the things that were missing as per our electrical plans.  

I checked some missing powerpoints and 2 out of 3 were there already.  I pointed out the third one and by the afternoon, it was also there already.  The light switch for the play room is also there now.  

They missed a switch for the light in the foyer nook, and asked if I'd mind putting the switch in the entry foyer (but it would be on its own because we got all the switches put on another wall) or in the garage as putting it where we had planned would mean more work.  I wasn't too fussed but, boy, was I glad to check with Von, because he insisted on having it put wherever we had originally planned.  It's true, we're not changing our minds on them.  Why should it be our problem that they missed it in the first place and that it was going to cause more work now?  Why should we put up with even a little bit of inconvenience when it was their error.  When I told the electricians, they were quite good about it.  In fact, one of them said, it's not a problem at all because it was their fault in the first place.  I guess, the other one was just trying to see if they can get away with less work but they were both happy to do as required on the plan.

They also asked about the light above the mirror in the powder room.  Apparently, if it was centred above the mirror, they couldn't put it there because it had to be atleast 600mm away from the shower recess.  He suggested a downlight instead.  And because it wasn't going to cost us any extra, I okayed that straight away.  I'm glad he is on the ball with the legal requirements.  Being there, I was able to ask for the light points above the vanities to be where I want them to be in relation to the mirror.  I want them to be very close to the mirror.  The electrician would have centred it vertically in between the mirror and the cornice and that wouldn't have been good. 

I dropped off some mudcake from James' and David's birthday cake for the electricians this afternoon.  I brought some coffee but they were more keen to finish the job, I think.

There's so much that has happened since I was there on Monday, when the painting was getting finished.  The following have been installed since Monday:  shower screens, mirrors above the vanities, door handles, pantry door, built-in mirrors, tapware, and all the doors are back on.  The door stoppers are also in place - that was a pleasant surprise because for some reason, I thought we still had to buy those. 

Only issues we found are (after a quick sweep of the place):

1. The pin mixers on all vanities are hitting the mirrors when we turn them on.

2. Also, the intercom unit inside is placed in the middle of the wall in the dining/family room (well, about 1/3 from the end where we had indicated on the plan to have it).  It has obviously been mounted by a man because now, we cannot even use that wall to put up a mirror or an art work because there's an intercom unit right in the middle of that wall!  

3. The master bedroom is missing the doorlock.

4. The light under the stairs is too close to the door such that it may not illuminate the bottom end of the storage well enough.

5. There seems to be an extra plate in the main bathroom (may have been a hole made in error being covered up).

Considering how many things could have gone wrong though, they're all doing an ok job.  We still need to carefully check all the electricals against our plans, though.

Towel Rails

We got a call from our site supervisor in the morning because the carpenter on site yesterday didn't know where to put all the extra towel rails we ordered.  We wanted two towel rails in the main bathroom and in the ensuite but he wanted us to tell him where to put them when he installs them sometime next week.

You see, I didn't like the idea of double towel rails because I feel that the towel on the inside rail doesn't get aired properly.  We also paid extra for additional toilet roll holders in all three toilet areas.  I like having a low quality toilet roll for wiping the seat and for preventing skid marks and my quilton toilet roll is for well, you-know-what.  Was that too much detail?  Hahaha!!!  Just something to think about.  Another use for the secondary toilet roll holder is to have good quality toilet roll on both holders in the powder room during parties so, just in case I get caught up, visitors don't have to replace the toilet rolls themselves.  Just like they have in hotels :D

Now, I just have to figure out where they will all go.  We also got hand towel rings - ayayay-yayay!

 

Staircase

We got a call earlier in the week because it's not in our paperwork what we chose for the staircase stain colour.  So, last night, we took the whole family to Bunnings to check out which one would match our Merbau door the best, only to find out just before lunch today that we need to stick to the colours that are in the showroom in Clarendon head office.  

So, I rushed there and although it took a little longer to get someone to let me in, I'm glad they let me in without an appointment.  Our site supervisor did tell me to just go in, after all.  Another wait for our CSO who has been frantically trying to find out how she can get me in, not knowing that I had managed to go in already.  She was nice about it though.

The only problem now is that the front door is only getting a clear seal, but the door frame does not match in colour.  Our site supervisor said he'll get that stained as close as possible to the colour of the door.  I think the colour we chose for the staircase is a little too dark, though.  We'll see.